Product Manager

Avaya - Networking business

Avaya - Networking business

Posted on Tuesday, September 5, 2023

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at

Job Information

Job Code: 00142466

Job Family: Product Management

Job Function: Product Management

About the Opportunity

  • Lead Avaya’s execution for its innovation projects in the Unified Communications, Call Center and Automation areas.
  • Define the product roadmap in order to deliver industry leading communication solutions to the market.
  • Drive strategic planning, including product positioning, market and competitive analysis, customer segment selection, penetration plans and related product positioning.
  • Work directly with customers and with Avaya leaders to establish clear product priorities to ensure solutions are delivered to the market with the right features and pricing.
  • Partner with Avaya Sales leaders to promote the solutions.
  • Create the product backlog, breaking down business needs into Epic and User Stories, to be worked by team(s) using Scrum as the methodology to deliver increments of software.
  • Clearly explain to the development team the items in the Product Backlog to the level needed. Lead the Sprint Planning meeting, support the development team through the sprint execution and validate the team deliverables in the Spring Review.
  • Get deep into learning the Contact Center business, the Avaya product portfolio and potential competitor solutions to build the best solution for the target business.

About You


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at