Sr Product Manager, Platforms

Change Healthcare

Change Healthcare

San Francisco, CA, USA
Posted on Tuesday, September 12, 2023

TPG Capital recently completed the purchase of Change Healthcare’s Clinical Claims Management (CCM) business, which includes the ClaimsXten®, ClaimsXten® Select, ClaimCheck, Secondary Editing, and Episode Manager solutions. The transaction establishes the CCM business as an independent company, with an interim name of ClaimsXten Portfolio. ClaimsXten Portfolio has a long history as a trusted partner and market leader in primary claim editing, delivering value through savings, operational efficiencies, and long-standing partner relationships.

TPG Capital is a leading private equity platform of alternative asset management firm TPG and an active, experienced healthcare and software investor. TPG has a long history of partnering with companies, including the ClaimsXten Portfolio Business–a trusted partner and market leader in primary claim editing, delivering value through savings, operational efficiencies, and long-standing partner relationships. ClaimsXten’s primary solutions are ClaimsXten®, ClaimsXten® Select, ClaimCheck, Secondary Editing, and Episode Manager.

Sr Product Manager - Platforms

At Lyric, we’re simplifying the business of care by using our position as a leader in healthcare payments to create value for health insurers, healthcare providers, and consumers. With millions of healthcare transactions being processed and when codes, transactions, and small intricacies can lead to large issues and costly errors, transparency is more important than ever. Lyric takes the guesswork out of a complex and ever-changing set of claims payment rules and regulations. Complexity is costly. Simplicity saves. That’s why we’re here to help.

Our rapidly expanding business requires talented individuals who care deeply about bending the curve of healthcare costs in the US.

Position Overview

Lyric is developing a state-of-the-art platform that combines the best pre-pay and post-pay editing engines. This platform also includes an ecosystem of partners who offer solutions in various areas such as itemized bill review, fraud waste & abuse, coordination of benefits, and more.

As a Senior Product Manager for the Platform, your role will be crucial in creating, managing, and delivering this product. You will have the opportunity to delve deep into key product features, including orchestration, the current pre-pay edit system, data governance and observability, data warehouse/lake, and security.

We are looking for someone highly technical, even an engineer in the past, and now can think systems. If you have a good grasp on platforms, distributed systems, and data-intensive operations, this opportunity is for you.


  • Develop product roadmaps and strategies by working closely with key stakeholders. Refine and develop our roadmap to address the market and customer needs.

  • Responsible for synthesizing complex technical areas of implementation into digestible information as PRD, epics, and stories.

  • Run multiple scrum teams to deliver the product.

  • Continuously evaluate and prioritize time allocation in different areas.

  • Collaborate closely with our external partners and vendors, ensuring the maintenance of key relationships for the success of the platform.

  • Partner and collaborate with our engineering, research, business development, and design teams to detail, grow, and emphasize new launches.

  • Be driven by KPIs - measure and monitor the platform's key performance indicators, and creatively accelerate towards your goals.

  • Decision-making under uncertainty is crucial as we navigate the complexities of a multi-sided platform. Applying good judgment and heuristics will be key to our success.

About You:

  • 5+ years of experience in product management, ideally in SaaS / healthcare

  • You have shipped world class enterprise platform.

  • BS/MS Degree in computer science / engineering (or related field).

  • Prior domain knowledge on Payment Integrity and Payment Accuracy is a nice to have (but not required).

  • A strong grasp of data heavy nature of healthcare - data formats, de-identification, compliance, and problems.

  • Prior healthcare / health tech experience a plus, especially with a focus on building muti-sided platforms and developing data products.

  • Proven ability to ship reliable products efficiently, without jeopardizing quality

  • Hardworking & collaborative, with a history of success working in fast-paced, cross functional teams in startup environment.

Join our mission to drive innovation, technical excellence and global impact and contribute to the development of groundbreaking software solutions to shape the future of healthcare.

California / Colorado / New Jersey / New York / Rhode Island / Washington Residents Only:

The applicable base pay for your state is listed below. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, ClaimsXten Portfolio offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with ClaimsXten Portfolio, you’ll find a far-reaching choice of benefits and incentives.

The base pay range for this position is $112,680.00 - $278,880.00

Diversity, Equity & Inclusion:

•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

ClaimsXten General Disclaimer

Change Healthcare is not affiliated with TPG Capital, TPG or the ClaimsXten Portfolio Business. Change Healthcare is providing talent sourcing and other people management administrative tools for the ClaimsXten Portfolio Business for a brief period of time. However, Change Healthcare has no role in the interviewing, selection, employment, or management of ClaimsXten applicants or employees. Though applicants may see the Change Healthcare logo and/or email addresses during the application process (and, if employed, during employment), Change Healthcare serves only an administrative role and is not the employer seeking to fill this role. ClaimsXten Portfolio Business makes all employment decisions concerning applicants.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.