Remote Work Hybrid OverviewAt Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.The purpose of this internship is to prepare college students for entry into the business world by providing a thorough understanding of the various functions of the Zebra Technologies organization. The program is designed to provide you with a full experience so that you can fully envision a career with Zebra. You will be positioned for success with training, exposure to all parts of the business, social activities, a professional mentor relationship and development sessions to help you discover your own performance edge!Customer Delight is a team within the software BU product organization responsible for triaging customer product input, developing customer specific regulatory functionality, supporting customer migrations and resolve associated feature parity issues. In addition, we are building a professional practice to execute paid engineering services engagements with customers. We are part of the larger product organization of the software BU and work across all its products. Responsibilities

• As our team's responsibilities are expanding across the product portfolio over the next year, there will be opportunities to help facilitate the growth through a variety of smaller projects that will be adjusted to fit the interns interests and expertise/major
• Assist in documenting requirements for customization projects and customer ideas
• Assist in stakeholder testing of newly developed customizations so that the features released meet the customer's expectations
• Work with the documentation and UX teams to improve the experience of users in the Knowledge Center
• Create templates for tools to be used in customer engagements
• Create a business case for a new product, innovation, customization

Qualifications Required Qualifications

• Current enrollment in an undergraduate/graduate degree program in a subject area related to Business, Marketing, (Product) Management, or Computer Science
• Must have an anticipated graduation date between 2024 - 2026
• Must be authorized to work in the U.S. on a permanent basis without requiring sponsorship
• Must reside within 50 miles of the primary work location - Dedham, MA

Preferred Qualifications

• Advanced user of MS Office toosl incl. ppt, excel and other advanced ones
• Prior experience with software projects
• Ability to work independently and break a large project into achievable steps
• Problem solving and critical thinking skills
• Results oriented self-starter
• Intellectual curiosity with a strong desire to learn and grow
• Proven leadership and excellence in professional, academic, and/or extracurricular experiences
• Ability to collaborate as part of a team
• Effective verbal and written communication skills

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary USD 19.00 - USD 42.50 HourlySalary offered will vary depending on your location, job-related skills, knowledge, and experience.Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.